We only provide warranty to original orders from www.snapfreshtools.com, www.snapfreshtools.ca and Amazon SnapFresh store. Purchases from any unauthorized third-party can't get manufacture's warranty.
All SnapFresh products have warranty against defects in materials and/or workmanship under normal use for a period of ONE (1) YEAR from the date of purchase by the original purchaser("Warranty Period").
The following circumstances are excluded from this guarantee:
1)Repairs and or alterations have been made or attempted to the machine by unauthorized service centers;
2)Normal wear and tear;
3)The tool has been abused, misused or improperly maintained;
4)Non-original spare parts have been used.
If a defect arises and a valid claim is received within the Warranty Period, at its option, we will either
1) repair the defect at no charge, using new or refurbished replacement parts, or
2) replace the product with a new product that is at least functionally equivalent to the original product, or provide a store credit in the amount of the purchase price of the original product. A replacement product or part, including a part installed in accordance with instructions product by SnapFresh, assumes the remaining warranty of the original product. When a product or part is exchanged, any replacement item becomes your property and the replaced item becomes our property.
To obtain warranty service, e-mail us at firstname.lastname@example.org.Please be prepared to provide order number, describe the product that needs service and the nature of the problem.